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Eldercare Locator Page on Resources for Social Isolation and Loneliness

Social isolation and loneliness are critical issues that can affect older adults and can impact an individual’s overall health and well-being. The COVID-19 pandemic has, unfortunately, heightened the negative effects. Fortunately for older adults and caregivers, resources are available in communities around the country to help older adults and caregivers stay connected to their communities, even when there is a strong need for physical distancing and the reduction of in-person social connections.

Older Americans Act

Programs funded by the federal Older Americans Act (OAA) help adults age 60 and older and caregivers connect to the community through state, tribal, and local agencies. To learn more about the programs and services available in your community, enter your ZIP Code or city and state in the search bar at the top of this page or speak with an information specialist at the Eldercare Locator at 1-800-677-1116.

National Resources

The resources described below are just some of the resources available to older adults and caregivers through the Eldercare Locator.

  • Staying Connected and Healthy During the COVID-19 Pandemic: Resources for Older Adults and Caregivers Produced in partnership with the University of California, San Diego Center for Healthy Aging, this brochure highlights the importance of social connection, its impact on our health—and ways the Aging Network can help older adults connect to their communities during this time of limited in-person social interactions.
    English | Spanish

  • Staying Safe at Home During the Coronavirus Crisis Produced in partnership with the Alliance for Aging Research, this two-sided fact sheet provide information to help ensure that older adults have critical information about COVID-19 that can help them stay safe and healthy at home while preventing spread of the disease.
    English | Spanish

  • Staying Connected at Home During COVID-19 Produced in partnership with engAGED: The National Resource Center for Engaging Older Adults, this two-sided fact sheet highlights many ways older adults can stay connected to their communities during the COVID-19 national health crisis.
    English | Spanish

Volunteer Opportunities

Older adults and caregivers can turn to the following resources to find volunteer opportunities available in their communities.

Social Engagement Opportunities

  • AARP Local is a free search tool that helps people find local events, news, volunteer opportunities, and local resources.
    https://local.aarp.org

  • Stuck at Home (Together) provides resources and tools to encourage creative expression and enable social connection. As you explore the site, we hope you enjoy the many ways you can de-stress and form bonds even as we physically distance ourselves. Stuck at Home is an initiative of the Foundation for Art & Healing in collaboration with AARP Foundation.
    www.artandhealing.org/stuckathome/

Phone Support Lines

  • AARP Friendly Voice Sometimes, just hearing a friendly voice on the other end of the line can help in challenging times. Use the online form at https://aarpcommunityconnections.org/friendly-voices or call 1-888-281-0145 to leave your information to receive a return phone call.

  • AARP's Family Caregiving Resource Line This dedicated, toll-free family caregiving line assists individuals who are taking care of loved ones.
    Monday-Friday, 7:00 am to 11:00 pm ET
    English: 1-877-333-5885 | Spanish: 1-888-971-2013.
    www.aarp.org/caregiving/basics/info-2018/support-line.html

  • SAGE National LGBT Elder Hotline This free hotline connects older LGBT adults and their caregivers to friendly responders who are ready to listen. The hotline operates 24 hours a day, seven days a week and is available in English and Spanish, with translation in 180 languages.
    1-877-360-LGBT (5428)
    www.sageusa.org/what-we-do/sage-national-lgbt-elder-hotline

  • NAMI HelpLine This free, peer-support service provides information, resource referrals and support to people living with a mental health conditions, their family members and caregivers, mental health providers and the public. HelpLine staff and volunteers are experienced, well-trained and able to provide guidance.
    1-800-950-NAMI (6264)

  • FindTreatment.gov The Substance Abuse and Mental Health Services Administration (SAMHSA) collects information on thousands of state-licensed providers who specialize in treating substance use disorders, addiction, and mental illness.
    1-800-662-HELP (4357)
    https://findtreatment.samhsa.gov

  • National Suicide Prevention Lifeline Free and confidential support for people in distress, 24/7.
    1-800-273-TALK (8255)
    www.suicidepreventionlifeline.org

  • Disaster Distress Helpline Call 1-800-985-5990 or send a text message to TalkWithUs (66746) to connect to crisis counseling and support for individuals experiencing distress or other behavioral health concerns related to any natural or human-caused disaster, including public health emergencies.
    www.samhsa.gov/find-help/disaster-distress-helpline

  • Crisis Text Line Text HOME to 741741 from anywhere in the United States, 24/7 to text with a live, trained Crisis Counselor on a secure online platform.
    www.crisistextline.org

Technology Support

  • National Senior Planet Hotline This hotline can provide support to older adults who need assistance with using technology.
    920-666-1959
    Monday-Friday, 9:00 am to 5:00 pm ET

  • Senior Planet: Stuck at Home Guide Provides helpful tips for getting started online, on social media and on Zoom meetings. Other topics covered include virtual volunteering, online banking, accessing telemedicine, suggested internet devices for older adults, online grocery shopping, and many more.
    www.seniorplanet.org/stuck-at-home-guide-get-online (Search for Stuck at Home Guide for all topics covered by this series)

Mental Health Resources